2025 QY4 Digital Feedback release notes
From 12th November 2025
Notices
In this release, Medallia is refreshing all forms in Digital Web properties to ensure compatibility with new analytics events being captured. All forms in website properties will be automatically re-saved during the deployment of the release. After the deployment has been completed for your account, the modified date of all forms will be updated and they will all share the same date.
19 November 2025
Resolved issues
All property types
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Updated the navigation link text for the Bulk Field Mapping page - no longer says "Bulk Update".
Digital Web
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When embedded in a Safe Frame on Safari Intercept Surveys did not display correctly.
Digital In-app SDK
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Custom parameters continued to be inserted into question text even when the Enable custom parameters in form display option in Form Settings was turned off.
12 November 2025
Release highlights
All property types
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Use the export mapping feature to save an Excel XSLX format file that details all surveys within a Digital Feedback property, a list of all fields available for use in Digital Feedback configuration, and field mappings used by custom parameters.
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The Resources Library page has been upgraded to the new Command Center UI. Additionally, a new capability has been introduced that migrates existing resources that are not currently part of the Resources Library to the library. For example, if a form was linked to an external CSS file, this file is retrieved, added to the resources library and the form updated to use the new resource rather than the external file.
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When survey drafts is enabled, for published survey forms the Form Settings modal displays both the Draft Form ID and the Published Form ID.
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Validation of the Published and Unpublished Forms tabs in Medallia Experience Cloud is no longer required to establish a Digital V2 integration.
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Medallia Experience Cloud translatable text fields can now be used in Digital Feedback configuration for mapping survey fields and custom parameters.
Digital Web
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Digital Health Check now tracks invite and survey performance events for desktop, mobile web, and tablet device type segments. Note that Digital Feedback Health Check collected before this release show a device type of "N/A" because it was collected before device type segmentation was introduced.
Note:This feature is not currently available for GovCloud.
Resolved issues
All property types
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User roles were not being updated in the User Management panel.
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The Rule Engine would incorrectly present a warning that a custom parameter was removed from being collected on a survey form.
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After making a change to the name in draft status, it was not possible to change the name of a survey draft to the original form name.
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Updated custom event logic to also trigger MDigitalThankYouClose event when pressing the "X" to close the Thank You Page. Previously, only pressing "Close" on the Thank You Page would trigger this event.
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A translation entry was required for the "Defer" option in Custom Intercepts, even when the "Defer" option was not in use.
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Questions using the Date component in Medallia Experience Cloud did not respect the configured timezone of the Digital Feedback property.
Digital Web
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Radio buttons did not appear to be selected correctly when randomization was applied to the answer option display.
