Digital Web 2.58 release notes
Released starting 5th February 2025
System requirements
Digital for Web requirements
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Digital Command Center browsers: Latest two versions of Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.
Survey-taking requirements
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Desktop browsers
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Latest two versions of Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.
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Other browsers or older versions will likely work; however, Medallia cannot certify a full experience in browsers older than the latest two versions. Any issues will be handled on a best-effort basis.
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Mobile browsers
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Google Chrome: latest version
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Android: latest version
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Safari for iOS: latest version
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- Network connectivity requirements: Digital surveys require unobstructed network connectivity over an HTTPS connection. If your organization employs a content security policy or any other network filtering method, you might need to allow-list Medallia domains. For more information, refer to allow-list documentation or contact your Digital expert.
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ADA / WCAG compliance: Digital Web survey form 2.0 is certified WCAG 2.1 Level AA. For the best survey experience, Medallia recommends the following screen reader and browser combinations:
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Microsoft Windows: Mozilla Firefox + NVDA and Google Chrome + JAWS
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Apple MacOS: Safari + Voice Over
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Android: Google Chrome + TalkBack
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iOS: Safari + Voice Over
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Safari MacOS users: To enable tabbing in Safari, it is required that the Press tab to highlight each item on a webpage box, located under Safari Preferences - Advanced, is selected.
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Release highlights
Announcements
As communicated previously, Digital survey form 1.0 is scheduled to be officially sunset during 2025. Global enablement of Survey Form 2.0 is scheduled during the spring 2025 release, currently planned to start during the last week of April 2025.
Important: Customers who have not upgraded by this time will be upgraded automatically. Self-service upgrade is available to all Digital administrators. We recommend starting the upgrade as soon as possible.The Digital Health Check report has been updated with a new Alchemy-powered version. The result is an updated Health Check report running on a new infrastructure with a new visual styling.
Properties with an existing report are upgraded automatically. On a property without an existing report, contact support.
See Digital Health Check for more information.
The new Digital Command Center experience is now enabled for all customers.
General
Zero rating is now available on OCI Data Centers
The translation export file now includes texts that are not displayed on the screen but are being read by the screen reader. DHH customers need to download a new package for this change to take effect.
- Important: This feature is available upon request. Ask your Medallia expert to file a Feature activation request with Medallia Support.
Users of our Chrome or Edge EX extension can now authenticate their employees using their organization authentication provider. Once employees have logged into the extension Digital Feedback can leverage metadata received from the authentication provider in order to enrich feedback record as well as advanced targeting.
CSS customization
It is now possible to customize:
the width of the 1 to 5 rating components using the CSS variable.
the "Thank you page" via custom CSS. Use these options:
- Image
- Position
- Image Spacing
- Text section
- Spacing
- Button Position & Visibility
the fill color of the rating component on hover using a CSS variable.
For detailed guidelines see the Form 2.0 Custom CSS guide.
Resolved issues
General
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The logic that scrolls the form to the top on multi-page embedded surveys has been improved. Note that this capability is impacted when there is a large image located at the top of the second page.
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Customers who have elected to delay the appearance of the form until all custom CSS assets have been downloaded, the survey invitation is no longer displayed until the custom CSS has been downloaded.
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It is now possible to delete unused custom CSS files from the resources library.
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Auto Focus for forms that are using the "animated display" now works properly all on versions of Safari.
Accessibility improvements
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Checkbox questions are now properly tagged with the "group" role.
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The rating components are now properly aligned for customers who are using a 3rd party accessibility tool to modify the form's letter spacing.
Survey drafts
For customers using the survey drafts feature:
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It was not possible to edit the targeting setting for a specific form in case of a rule that was attached only to that form.
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In some cases, it was not possible to change a rule that was attached to a specific form.
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The auto-complete attribute is now properly disabled when viewing a published version of the form.