Upgrading to IVG 5.3.2 or 5.3.3
Upgrading from IVG 5.3.x to the 5.3.2 or 5.3.3 patch involves two steps:
- Install the new patch file for Holly Voice Portal (HVP):
- HVP 7.2.19 for IVG 5.3.2
- HVP 7.2.20 for IVG 5.3.3
- Update version information in the version.txt file (/etc/VirtualHold/version.txt)
Install the HVP patch
- Copy the Holly patch file to /export/home/holly-ivg on the IVG server.
File names for different versions are listed below.
IVG 5.3.2
- For RHEL 7.9/CentOS 7.9, use HVP-7.2.19-3217-b899dfd-rh7.install
- For RHEL 8.6, use HVP-7.2.19-3218-b899dfd-rh8.install
IVG 5.3.3
- For RHEL 7.9/CentOS 7.9 use HVP-7.2.20-3247-45e6c41-rh7.install
- For RHEL 8.6 use HVP-7.2.20-3248-45e6c41-rh8.install
In this document, the commands will reference the RHEL 8.6 patch file HVP-7.2.19-3218-b899dfd-rh8.install. Update the filename based on your OS, if needed.
- Change the permissions of the patch file to be owned by the holly-ivg user with execute permissions.
For IVG 5.3.2:
For IVG 5.3.3:
- Log in as the holly-ivg user.
You will be taken to the user's home path /export/home/holly-ivg. The HVP patch should already be there. The next few steps must be taken as the holly-ivg user.
- Stop the hmsweb worker.
- Run the Holly patch file to upgrade Holly.
For IVG 5.3.2:
For IVG 5.3.3:
Warnings related to .tar files are expected. You may see many warnings similar to the following examples, and they can be ignored.
If successful, the last few lines of the output should appear as follows:
- Start the hmsweb worker.
- Restart Holly services
- Run foreman to verify that all workers are running and that the holly version has been updated.
Following is example output from foreman showing all Holly workers:
- Run the holly-version command to verify the Holly version is now HVP-7.2.19 (for IVG 5.3.2) or HVP-7.2.20 (for IVG 5.3.3).
Update version information
After patching, the final step is to update version information for IVG and Holly in the version.txt file (/etc/VirtualHold/version.txt). You will need sudo/root user access to make the following changes.
For IVG 5.3.2:
- Update the Holly Version to 7.2.19
- Update the IVG version to 5.3.2
For IVG 5.3.3:
- Update the Holly Version to 7.2.20
- Update the IVG version to 5.3.3
Below is an example showing the two updates for version 5.3.2: