Videos
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Report Builder Overview
Learn how Report Builder manages the tabs, subtabs, and reports users see in the Medallia reporting application.
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Configuring Navigation in Report Builder
Learn how to create and reorder the tabs and subtabs that display reports for users.
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Creating Dashboards in Report Builder
Learn how to create dashboards and make them available to users in Navigation subtabs.
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Adding Filters and Controls in Report Builder
Learn how to add data filters and controls to dashboards and modules.
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Publishing in Report Builder
Learn how to publish tabs, subtabs, dashboards, and modules in Report Builder.
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Data Exports
Learn how to create an export.
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Theme Explorer overview
Learn how Theme Explorer can help users uncover valuable insights.
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Searching in Theme Explorer
Learn about best practices for searching in Theme Explorer.
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Navigating Theme Explorer
Learn how to navigate between themes in the Bubbles view.
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Introduction to Text Analytics
Learn how Medallia’s Text Analytics analyzes feedback comments to identify the topics that customers care about the most.
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Creating Ask Now tests
Learn how users can add temporary survey questions to existing surveys with Ask Now.
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Ask Now Results report
See how Ask Now test results are displayed in the Results report.
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Ask Now Feedback in Standard Reports
See how Ask Now feedback is displayed in Responses, Satisfaction, and Profiler reports.
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Filtering Ask Now feedback
Learn how to filter Ask Now feedback in Responses, Satisfaction, and Profiler reports.
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Collecting Social Feedback
Learn about Social Feedback and Promote—Medallia’s social offerings for location-based businesses in the hospitality, auto, and retail industries.
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Introduction to custom reports (AA2)
Learn how to create custom reports when standard reports and modules don’t fit client requests.
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Introduction to Case Management Forms
Learn how Case Management Forms can help you close the loop with customers that leave feedback.