Generate QR codes that let customers quickly start a conversation or check-in.

QR Codes are powerful, visual ways to encourage your customers to quickly start a Medallia Concierge conversation or initiate a welcome/check-in process.

Follow these steps to see how our Medallia Concierge users are generating QR codes for their customers to scan and have a pre-populated keyword to text to Medallia Concierge:

• Go to any QR code generating website. Here is a sample site.

• Choose "SMS"

• Insert the Medallia Concierge channel/phone number

• Choose the keyword you want populated

• Select the ellipsis to the top right for more dimensions options

• Select "Custom" and set the resolution you need (2,000+ PX is recommended)

• Save the image to your computer, and you can use that QR code in printed assets or projected onto digital screens for your customers to scan