Voci
Explore Medallia Documentation
ASR engine
Features reference for Voci's automatic speech recognition engine
Audio capture
Audio best practices and audio capture service integration guide for Voci's ASR engine
Direct-to-Transcript
Implementation guides for connecting V-Blaze and OrecX for real-time or post-call transcription
Language models
Docs for the languages, regional dialects, and industry domains supported by Voci's ASR engine
Output tuning guides
Implementation guides for Voci tuning capabilities like substitutions, redaction, custom language modeling, and hinting
Releases
Release notes for language models and other Voci products
V-Blaze
API and system administration docs for V-Blaze, Voci's on-premises ASR solution
V-Cloud API docs
Access Voci's ASR engine with the V‑Cloud REST API
V-Spark
Docs for V-Spark, Voci's transcription output and speech browser