Subscriptions

In some reports, you can subscribe to email updates, so you can stay current with changes to the report over time. In these reports, a Subscribe button appears at the top of the report below the filters. For example:

The Subscribe button in the Company Trends Dashboard

For each report to which you subscribe, Agent Connect sends an email digest containing a snapshot of the data you would see in that report.

To subscribe to a report.

  1. In the report to which you want to subscribe, click Subscribe.

    A dialog appears, where you can set subscription parameters.

    Subscriptions settings dialog

  2. Select the Interval at which you want to receive the email digest.
  3. In the Send at field, select the time of day you want to receive your email digest.
  4. If you selected an Interval of Weekly, select the Day of week to receive the email digest.
  5. Click Save.