Team Members use Agent Connect to review and collaborate on 1:1s, send feedback requests, and more. Even though they do not use the system as often as Admins or Team Leaders, it is still important that they have learning resources available to help them get the most out of the application.

This section contains guides useful to Team Members, covering such topics as viewing customer feedback, analyzing trend data, and keeping up with Leaderboards.

Use the side navigation panel to view a particular topic.