Edit multiple contact profiles in bulk from the Contacts page

From the Contacts page you can select a group or multiple contact individually and perform specific actions. These actions include messaging the selected contacts, adding or removing a tag, exporting or deleting the contact records or update a contact field. These options are available from the Actions menu:

• Compose Message: Send a message to just the contacts selected

• Add/Remove a Tag: Add or remove tags by groups of contacts

• Update: Mass edit contact fields, you could change the departure date for a group hotel guests for example

• Export: Export contacts to a CSV, delivered to your email

• Merge: If the same contact has messaged in via two or more separate channels, you can merge the contacts to consolidate

• Delete: Remove selected contacts from your service entirely, this deletes all conversation history with the contact as well