Decibel By Medallia

Decibel By Medallia scores every online customer experience to expose what's really happening on your website or mobile app and provides the most advanced tools available to understand why.

Use Decibel to:

  • Automatically identify, score, and prioritize every online user experience impacting conversion, sales, and loyalty.

  • Act in real time to enable experience creation and delivery through your existing technology stack.

  • Get to the root cause so you can troubleshoot, validate, hypothesize, and find the fastest path to resolution.

  • Add further value by integrating with web analytics and A/B testing tools so you can make better decisions faster.