Amazon Kinesis

Amazon Kinesis is a cloud-based service for real-time data streaming, able to process thousands of data streams per-second. It has some similarities in functionality to Apache Kafka.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data so you can get timely insights and react quickly to new information. Integrating Amazon Kinesis allows you to stream event data in real time via Amazon Kinesis, in addition to or instead of using Journey Analytics's SDKs or APIs.

If you already use Amazon Kinesis, you can use your existing service to integrate with Journey Analytics. If not, we can create one for you.

Using your own Amazon Kinesis account

  1. Contact your CSM or Medallia Support to set up a new integration.
  2. Provide your CSM with the following details:
    • IAM User Access Key ID
    • IAM User AWS Secret Access Key
    • AWS Kinesis Stream Name
  3. Your CSM will provide you with the Journey Analytics service account details. In your AWS account, allow Journey Analytics read permissions on your Kinesis server.

Once done, all events sent to the Kinesis server defined will also be tracked by Journey Analytics , the same way as any event sent from the SDKs.

Setting up a new Amazon Kinesis account

  1. Contact your CSM or Medallia Support to set up a new integration.
  2. We will create a new Kinesis server account for you and provide you with all the access information to it.

Once done, all events sent to the Kinesis server defined will also be tracked by Journey Analytics, the same way as any event sent from the SDKs.