Medallia Digital SDK 3.1.0 release notes

Released starting 11 February 2019

This release is compatible with these operating systems:

  • Android 4.1 or later

  • iOS 9.0 or later

  • Apache Cordova

Release Highlights

  • New survey design:
    • Supports the ability to show more components in the form: Reduced spacing, better padding, labels sticking closer to reduce real-estate, better font size
    • Accessibility improvements for rating questions (aria rating labels)
    • Refined Android button. Previous button was designed as a link
    • Full compliance to native platforms guidelines

  • Cover/Gray-out the form in case it is open and the user is switching between multiple running apps on the same device.

  • SDK Gradle version updated from 2.3.3 to 3+.

  • Reduction of the amount of SDK calls and network bandwidth used to retrieve configuration, thereby improving the application's overall performance and resource consumption.

  • Tablet support:
    • Formal support of Android tablets on the mobile SDK (based on market leading models)
    • Enabled landscape support for Android tablets and all SDK supported Android models

Android-specific

  • New Feedback Listeners Method:

    • Customers and other SDKs embedded on the app can now listen for feedback survey activity as well as receive scores for collected feedback responses

    • Current phase allows listening to CSAT and NPS scores

iOS-specific

  • New Feedback Listeners Method:

    • Customers and other SDKs embedded on the app can now listen for feedback survey activity as well as receive scores for collected feedback responses

    • Current phase allows listening to CSAT and NPS scores

Resolved issues

Android

  • Fixed small memory leaks discovered during SDK performance evaluation.

iOS

  • Invisible banner:

    • Bugs in form display on modern iOS devices.

    • Part of the banner was cut-off by new iPhone models notch (e.g., iPhone XS and XR).

  • The queue thread was made more robust to resolve detected crashes.

  • In some cases for iOS SDKs the display time configured for Banner invitation did not take affect.

  • UIWindow was not hidden after SDK form is dismissed causing app UI 'freezes' and other app activity issues.

  • Fixed various sporadic crashes found in the field.