Net Promoter Score (NPS) report

This topic describes NPS reports including the NPS Breakdown chart, NPS Distribution report, and Daily NPS chart.

NPS Breakdown chart

The NPS breakdown chart provides the total score as well as the breakdown of detractors, passives, and promoters.

NPS Breakdown chart.

NPS Distribution report

The NPS Distribution report shows the percentage of users and the scores rating the company (e.g., 5% of users provided a score rating of 3).

NPS Distribution report

Daily NPS chart

The Daily NPS chart shows the specific score every day over the date range specified.

Tip: Use the filter options to see the NPS report for a specific feedback set.
Daily NPS chart.