Medallia Digital Web 2.42 release notes

Released starting 06 November 2021

System requirements

Digital for Web requirements

  • Digital Command Center browsers: Latest two versions of Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox. Survey management is not supported in Internet Explorer.

Survey-taking requirements

  • Desktop browsers

    • Latest two versions of Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.

    • Microsoft Windows 10 for Microsoft Internet Explorer 11: latest available consumer build.

    • Other browsers or older versions will likely work; however, Medallia cannot certify a full experience in browsers older than two years. Any issues will be handled on a best-effort basis.

  • Mobile browsers

    • Google Chrome: latest version

    • Android: latest version

    • Safari for iOS: latest version

  • Network connectivity requirements: Digital surveys require unobstructed network connectivity over an HTTPS connection. If your organization employs a content security policy or any other network filtering method, you may need to allow-list Medallia domains. For more information, refer to allow-list documentation or contact your Digital expert.
  • ADA / WCAG compliance: Digital Web is certified WCAG 2.1 Level AA. For the best survey experience, Medallia recommends the following screen reader and browser combinations:

    • Microsoft Windows: Mozilla Firefox + NVDA; Google Chrome + JAWS; and Internet Explorer 11 + Jaws

    • Apple MacOS: Safari + Voice Over

    • Android: Google Chrome + TapTalk

    • iOS: Safari + Voice Over

    • Safari MacOS users: To enable tabbing in Safari, it is required that the Press tab to highlight each item on a webpage box, located under Safari Preferences - Advanced, is selected.

Highlights

  • Users can now hide unwanted options that were received from a field defined in Admin Suite.

    • Applies to Dropdown, Radio button and Checkbox components.

    • Hiding an option is done of a per-form basis.

Resolved issues

  • The on-prem Usersnap V4 version was upgraded to fix an end-case collision. No end-user changes.

  • On single page architecture sites relying only on the isSPA internal functionality, the targeting cleanup was not executed properly. Customers using only updatePageView(); should not be impacted.

  • Resources uploaded to the resource library with an uppercase extension (for example filename.PNG) now appear in the resources selection dropdown.

  • In DHH properties, the form builder is now scrollable when creating a custom HTML form.