Masking field data

Important: You can create detailed rules for masking sensitive data in Medallia Admin Suite. For more information, see Sensitive data.

Field masking is a method for hiding sensitive and personal data from users who are not authorized to see it. When an unauthorized user looks at a report or screen that contains sensitive fields, the values in those fields are either masked with two asterisks (**) for string fields or empty (for non-string fields). This allows such users the ability to access and administer Medallia Experience Cloud but not see the sensitive data.

Restriction:

Masking and restrictions apply to users who do not have the View Sensitive Data permission.

Here is two example views of the same Responses report listing: one with data masking and the other without:

Two views of a Response list, one with data masking and one not masked

Similarly, here is two views of a Responses form: one with data masking and the other without:

Two views of a Response form, one with data masking and one not masked

See the feedback list below: string-field values listed on the Unique Record ID and Property identifier columns are masked with two asterisks (**), while Survey ID and Responsedate columns — listing the values of non-string fields — are blank.

Two views of a Feedback list with string and non-string field values, one with data masking and one not masked