Medallia MQL API

Restriction: The Medallia MQL API is now obsolete and no longer generally available. Clients, partners, and administrators must use Query API instead. For more information, contact your Medallia expert.

The Medallia MQL API serves customer feedback data to your applications using a RESTful data API that allows your applications to access the same types of reports available on Medallia Web reporting. Using your creativity and the External Data API, you can create specialized reports, mash Medallia satisfaction data with related financial data or operational data, and create new and compelling customer satisfaction data visualizations.

You make requests using query URLs containing Medallia Query Language (MQL) statements. MQL is an SQL-like language to query customer feedback data. Knowledge of how to use SQL is a prerequisite to your success with the External Data API.

Limitations

The MQL API has these limitations.

  • Request quota — The request quota is 50,000 queries per day. Contact your Medallia representative for pricing information for higher query volumes.

  • Queries-per-second limit — There is a limit of 2 queries per second on the Medallia MQL API.  Contact your Medallia representative about configuration of this limit.