sendInteractionResponseCode

Sending an Interaction response code can be useful when displaying Optimizations programmatically and capturing the user's response.

To send a response code, call the following, with the response code and the corresponding Interaction path as parameters, as shown below:

sendInteractionResponseCode(request: MXOResponseCodeRequest | null): Promise<MXOResult<MXOInteractionResponse>>

Example of usage:

// Assumes the Interaction response code came from the response from using the sendInteraction API

const interactionResponse = {
	interaction : 'capacitor://touchpoint/interaction',
	responseCode : '9IJHB567HGDDS93DGJBVFSSE88711RKJHRFDSS'
}

MedalliaMXO.sendInteractionResponseCode(interactionResponse)
	.then(mxoResult => {
		if (mxoResult.value && mxoResult.value.apiName) {
			// error case
			console.error(mxoResult.value)
		} else {
			// success case
			console.log("The response code is sent: ", mxoResult.value)
		}
	})
	.catch(error => {
                console.error(error)
	})

try {
	// Assumes the Interaction response code came from the response from using the sendInteraction API
	
	const interactionResponse : MXOResponseCodeRequest = {
		interaction : 'capacitor://touchpoint/interaction',
		responseCode : '9IJHB567HGDDS93DGJBVFSSE88711RKJHRFDSS'
        }

	const {value} = await MedalliaMXO.sendInteractionResponseCode(interactionResponse)
	if (value && value.apiName) {
            	// error case
            	console.error(value)
        } else {
            	// success case
            	console.log("The response code is sent: ", value)
        }
} catch (error) {
        console.error(error)
}

Tip: When sending an Interaction response code programmatically, ensure the interaction is a fully qualified URI, containing the scheme, authority, and path. For example, capacitor://touchpoint/interaction.