Introduction to Journey Cutting and Splitting Filters

You use journey cutting and splitting filters to divide the full customer path into individual journeys based on specified attributes. MXO provides the following cutting and splitting filters:

  • FROM filters. Take the full customer path and cut it into one or more journeys based on the first interaction or action context you specify in a query.
  • TO filters. Take the full customer path and cut it into one or more journeys based on the final interaction or action context you specify in a query.
  • THROUGH filters. Specify the nodes that a customer journey must pass through to be included in the results for the specified query.