Customer Events File

The Customer Events file contains information about all Action and Activity events triggered by customers during the time period for which the data export was generated.

File in Detail

Column NameDescriptionData Type
TIDThe customer's primary TID. For more information, see What are TIDs?Symbolic
Event TypeType of event triggered. This can be either an Action or Activity.Numeric
Proposition IDProposition scope (for Actions) or activity (for Activities) associated with the event triggered.Numeric
Activity Type IDActivity Type that triggered the event.Numeric
Lifecycle Stage IDLifecycle Stage with which the Activity Type that triggered the event is associated.Numeric
Channel IDChannel on which the event occurred.Numeric
Touchpoint IDTouchpoint on which the event occurred.Numeric
Action IDAction viewed or responded to, by the customer.Numeric
Interaction IDInteraction Point on which the event occurred.Numeric
Optimization Point IDOptimization Point with which the Action displayed is associated.Numeric
Asset IDAsset selected for display with the Action.Numeric
State IDCustomer response to the Action displayed.Numeric
Event DateTimestamp for when the event occurred.Date-Time
Device OS IDOS for the device on which the event occurred.Numeric
Device Type IDType of device on which the event occurred.Numeric
Proposition Dynamic IDID of the Dynamic Proposition associated with the event triggered. When joining the events and propositions tables together, this ID is appended to the end of the Proposition Full Name as another level.Text

Points to Note

  • There are no “null” values. If no value is specified for a field, that field is left empty.
  • Symbolic values are parsed as string values and not quoted in the exported file.
  • Numeric values are whole numbers only. There are no decimal point values.
  • Date-Time values are provided:
    • in ISO-8601 format,
    • using UTC time zone,
    • to the nearest millisecond. If milliseconds are zero, they are not shown.