Activity Attribute Quick Start

The Activity Attribute Quick Start package contains a set of pre-defined and customizable activity attributes for campaigns, products, loyalty programs, and revenue tracking to facilitate rapid implementation of use cases.

For newly created spaces, this package is automatically installed.

Additional activity attributes are available in other packages.

Bank Branch Visit

The Bank Branch Visit package is a location-based package for the banking industry that contains relevant customer and activity attributes, attribute capture points, interaction points, and touchpoints.

Digital Experience Analytics (DXA) Activity Attributes

The Digital Experience Analytics (DXA) Activity Attributes package contains activity attributes that are used by the MXO tag and in API calls to send DXA data to MXO.

Digital Feedback (MEC to MXO)

The Digital Feedback (MEC to MXO) package supports integration with MEC for Digital Feedback data. This package pairs with an MEC package called Integration: MXO - Digital, which contains related customer and activity attributes, attribute capture points, interaction points, and touchpoints.

Hospitality Post Visit

The Hospitality Post Visit package is a location-based package for the hospitality industry. It contains relevant customer and activity attributes, attribute capture points, interaction points, and touchpoints.

MEC - Contact Center

The MEC- Contact Center package enables extension of Medallia Experience Cloud program(s) by sending contact center, call, chat, and survey data to MXO for orchestration and journey analytics. This package pairs the "MXO - Contact Center" MEC package, which contains relevant customer and activity attributes, attribute capture points, interaction points, and touchpoints.

Retail Purchase Package

The Retail Purchase package is a location-based package for the retail industry. It contains relevant customer and activity attributes, attribute capture points, interaction points, and touchpoints.