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Medallia Experience Cloud

Experience management platform that helps companies put every experience at the center of their business

Medallia Digital Feedback

Capture feedback across any digital channel: websites, apps, software applications, and connected devices

Medallia Agile Research

Gather consumer insights through online surveys, ranging from one-off surveys to sophisticated research campaigns

Digital Experience Analytics

Improve conversion, sales, and loyalty across all your digital offerings

Medallia Video

Capture, analyze and share media feedback content at scale to tell powerful stories and inspire better decision-making in your organization.

Agent Connect

Keep customers and agents engaged from anywhere

Medallia Experience Orchestration

Orchestrate individualized experiences across all channels with real-time, next best experience

Mindful

Build a holistic customer-experience strategy with the leading cloud solution

Medallia Ideas

Drive innovation and improvement across the organization with employee crowdsourcing

Voci

Automatic speech recognition text-to-speech transcription for call centers supporting many industries and languages

Sense360

Real-time insights from consumer transactions, visits, and surveys for a 360-degree view of the market, competitors, and customers

Medallia Company

Information not specific to any particular product

Glossary

Common terms used in Medallia products