Importing a Zoom meeting

Role required: Customer Admin, Channel Admin or Pro. See LivingLens user roles.

When your LivingLens and Zoom accounts are connected, import Zoom cloud recorded meetings to a channel via the LivingLens platform.

Important: Before you begin, ensure you are in the correct LivingLens channel where you want to import your meeting.
To import a Zoom cloud recorded meeting:
  1. Click User menu icon and select Integrations. If you have just connected your Zoom and LivingLens accounts, refresh the LivingLens screen in your web browser.

  2. Use the Meeting Date menu to find recordings that were made within the last six months. By default, the platform displays meetings that were recorded to the cloud in the last three days.

  3. See if a Zoom transcript is available (check mark) in the Transcriptions Available column. If your Zoom account is set up so that Zoom transcribes your meeting, and the transcript is available to upload alongside your video, the platform displays a check mark in the Transcriptions Available column. (x) if no transcript is available.

  4. Click Import for the meeting.

  5. In the Import Meeting modal window, select the spoken Language of the recording. English language appears by default.
    Note: Meeting title is not editable at the time of import. Once you import the meeting, edit the title if needed via the upload's Media View page.
  6. Select the Country for the recording.

  7. LivingLens displays all versions of a recording that Zoom produced, such a video and audio-only recording, or multiple views of the meeting, such as shared screen with and without Speaker View. This is based on your Zoom account's cloud recording settings. Tick the box next to any version of the meeting you want to import.

  8. For each version of the recording, select a transcription solution. For non-English media, also select a translation solution. If you want to use the Zoom transcription, which includes Zoom-produced speaker names, select Zoom Transcription Import.

    1. English media — Select Machine Speech Recognition or Human Transcription.

      The Zoom Transcription Import option is available if Zoom has processed a transcript.

      Select Speaker Separation to order this transcript formatting. For more information, see Speaker separation.
      Important: Human Transcription services accrue additional cost if they are not included in your subscription.
    2. Non-English media — Select Human Transcription or Machine Speech Recognition of the spoken word.

      The option to process transcription for Speaker Separation appears if it is available for the language and transcription solution. For more information, see Speaker separation.

      Next, select a translation solution. Options are Machine Translation (English) or Human Translation. You may only select Human Translation if you first selected Human Transcription.

      Important: Human Transcription and Translation services accrue additional cost if they are not included in your subscription.
  9. Click Review to review your selections.

  10. (Optional) Click Modify to edit your selections.

  11. Click Confirm to initiate the meeting import into the LivingLens channel you are in. The meeting file displays in the Media Library when once it finished processing.

Access the Integrations page from any LivingLens channel to upload Zoom cloud recorded meetings to that channel.

The Uploaded column on the Integrations page displays when a Zoom meeting is uploaded to LivingLens (check mark). Hover over the check mark to view the channel name where the meeting is uploaded.

The following video shows how to import a Zoom meeting into a LivingLens channel.