Medallia LivingLens April 2022 (22LCR3)

System Requirements

LivingLens platform

Supported browsers — (latest versions) Chrome, Edge, Firefox, Safari

Media Capture

Supported browsers

  • Desktop — (latest versions) Chrome, Edge, Firefox, Safari

  • Android — Chrome, Firefox, Samsung Internet, Edge for Android

  • iPhone — Safari

Release Highlights

LivingLens platform

  • Shareable Links is now generally available (GA) for all customers in all data centers. The Customer Admin user role is required. For more information, see LivingLens user roles.

  • IP allow-listing now provides customers the ability to request IP addresses be configured for allow-listing in LivingLens. File an IP allow-listing configuration request with LivingLens support. Alternatively, customers may request IP allow-listing during onboarding with their Services team.

Media Capture

  • Media Capture v2 now supports audio capture support for iOS mobile (iPhone) devices using the Safari mobile web browser.

  • Mobile Video, Audio, and Image capture now serve users the desktop version of Media Capture instead of opening the device’s native camera or recording app. These are examples of mobile video and audio capture.

    Mobile video capture screenshotMobile audio capture screenshot

  • Android devices that do not have a native audio capture app installed on the device will now load Media Capture’s audio capture component correctly.