System Status Display in Web Apps

Overall status of the system is shown in the lower right corner of the Callback web applications:

  • Dashboards
  • Configuration
  • System Management
  • License Server

An icon and a system status message indicate the overall condition of the system. Refer to the following table for status icon, message, and description.

MessageDescription
System isoperationalThe minimum number of critical solution set components are up and the system is ready to handle calls.
System is startingOne or more of the minimum number of critical solution set components are initializing while the remaining components are started.
System status is unknown(8.13.3)One or more VHT Callback servers have lost connection, or at least one component in the solution has lost a heartbeat.
System is notreadyThe system is not up and ready to handle calls because the system does not have the minimum number of critical solution set components available. For example, some critical components could starting, others stopped and still others fully functional.