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Medallia Experience CloudMedallia DigitalVociDigital Experience AnalyticsMedallia VideoMedallia Experience OrchestrationAgent ConnectSense360Journey AnalyticsMedallia CompanyGlossary

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Voci

Voci Contents

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  • ASR engine

  • Audio capture

  • expand_less

    Direct-to-Transcript

    • expand_less

      Deployment with OrecX

      • expand_more

        Installing and configuring access to software repositories

      • Installing OrecX Audio

      • Installing OrecX Web (Optional)

      • Installing Voci Adapter

      • Configuring OrecX Audio

      • expand_more

        Configuring Voci Adapter

      • Sending utterances, transcripts, and recordings

  • Language models

  • Output tuning guides

  • Releases

  • V-Blaze

  • V-Cloud API docs

  • V-Spark

  1. Voci
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  3. Direct-to-Transcript

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Direct-to-Transcript

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Deployment with OrecX

The sections in this guide detail the Direct-to-Transcript installation process as outlined below:

  1. Installing and Configuring Access to Software Repositories

  2. Installing OrecX Audio

  3. (Optional) Installing OrecX Web

  4. Installing Voci Adapter

  5. Configuring OrecX Audio

  6. Configuring Voci Adapter

  7. Sending Utterances and Transcripts

Important: The topics discussed in this guide assume you have a CentOS 7 system, V‑Blaze, and an OrecX license.

Last updated: July 18, 2023

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