English
English models are available for the following regions:
|
English Language Package |
Features Supported | ||||||||
|---|---|---|---|---|---|---|---|---|---|
|
Region |
Model ID |
Domain |
Version |
Emotion |
Sentiment |
Gender |
Redaction |
AgentID | OOV |
|
North America |
Customer care contact center for any industry |
7.1.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Customer care contact center for any industry |
7.5.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ | |
|
North America |
Financial institution customer services |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Health insurance member services |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Voicemail |
7.0.0-2 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Customer satisfaction survey responses |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Speech from any source |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Automobile sales and service |
7.5.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ | |
|
North America |
Bedding |
6.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
North America |
Property, life, and auto insurance customer care |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Australia |
Customer care contact center for any industry |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ | |
|
Great Britain |
Customer care contact center for any industry |
7.5.0-2 |
✓ |
✓ |
✓ |
✓ |
✓ | ✓ | |
|
Europe |
Customer care contact center for any industry |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Europe |
Voicemail |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Europe |
Customer satisfaction survey responses |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Europe |
Speech from any source |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Philippines |
Customer care contact center for any industry |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Philippines |
Voicemail |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Philippines |
Customer satisfaction survey responses |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
Philippines |
Speech from any source |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
|
International |
Air travel customer service |
7.0.0-1 |
✓ |
✓ |
✓ |
✓ |
✓ | ||
Click the links above or browse this section for more detail on each of these language packages.
