English
English models are available for the following regions:
English Language Package | Features Supported | ||||||||
|---|---|---|---|---|---|---|---|---|---|
Region | Model ID | Domain | Version | Emotion | Sentiment | Gender | Redaction | AgentID | OOV |
North America | Customer care contact center for any industry | 7.1.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Customer care contact center for any industry | 7.5.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
North America | Financial institution customer services | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Health insurance member services | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Voicemail | 7.0.0-2 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Customer satisfaction survey responses | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Speech from any source | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Automobile sales and service | 7.5.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
North America | Bedding | 6.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
North America | Property, life, and auto insurance customer care | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Australia | Customer care contact center for any industry | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Great Britain | Customer care contact center for any industry | 7.5.0-2 | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
Europe | Customer care contact center for any industry | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Europe | Voicemail | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Europe | Customer satisfaction survey responses | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Europe | Speech from any source | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Philippines | Customer care contact center for any industry | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Philippines | Voicemail | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Philippines | Customer satisfaction survey responses | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Philippines | Speech from any source | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
International | Air travel customer service | 7.0.0-1 | ✓ | ✓ | ✓ | ✓ | ✓ | ||
Click the links above or browse this section for more detail on each of these language packages.
