English (Great Britain) Call Center

Table 1. eng-gb:callcenter

Model ID

eng-gb:callcenter

Package Name

voci-langpack-eng-gb_callcenter-7.5.0-2.x86_64.rpm

Version

7.5.0-2

Last Updated

October 2023

Features Supported

Emotion, Sentiment, Gender, Redaction, OOV

Language

English

Region or Dialect

Great Britain

Acoustic Model

eng-gb

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.5+

Release Notes

Fixed square bracket insertions.

Table 2. eng3:callcenter

Model ID

eng3:callcenter

Package Name

voci-langpack-eng3_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

December 2020

Features Supported

Emotion, Sentiment, Gender, Redaction

Language

English

Region or Dialect

United Kingdom

Acoustic Model

eng3

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Deprecated model.