English (North America) Healthcare

Table 1. eng-us:healthcare Language Model

Model ID

eng-us:healthcare

Package Name

voci-langpack-eng-us_healthcare-7.0.1-1 .x86_64.rpm

Version

7.0.1-1

Last Updated

May 2022

Features Supported

Emotion, Sentiment, Gender, Redaction, Hinting

Language

English

Region or Dialect

North American

Acoustic Model

eng-us

Domain

Health insurance member services

Compatible Versions

ASR engine version 7.x+

Release Notes

Improvements to overall accuracy.

Table 2. eng-us:healthcare Language Model

Model ID

eng-us:healthcare

Package Name

voci-langpack-eng-us_healthcare-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

March 2022

Features Supported

Emotion, Sentiment, Gender, Redaction, Hinting

Language

English

Region or Dialect

North American

Acoustic Model

eng-us

Domain

Health insurance member services

Compatible Versions

ASR engine version 7.x+

Release Notes

Improved models for English (North America) healthcare domain including updates to the acoustic and language models for significantly increased accuracy and performance.

The eng-us:healthcare model has deprecated eng1:healthcare.

Table 3. eng1:healthcare Language Model

Model ID

eng1:healthcare

Package Name

voci-langpack-eng1_healthcare-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

May 2020

Features Supported

Emotion, Sentiment, Gender, Redaction, Hinting

Language

English

Region or Dialect

North American

Acoustic Model

eng1

Domain

Health insurance member services

Compatible Versions

ASR engine version 7.x+

Release Notes

***