V‑Cloud 1.9.5 Release notes

1.9.5-2023.07.18

Updated V‑Cloud to version 7.5.0-1 of the ASR engine. Learn more: V‑Blaze version 7.5 (October 2023)

  1. The stream tag oov is now available for transcription requests to use the new Out-of-Vocabulary feature.

    1. Requests using OOV generate a keyhole model that the ASR engine inserts into the standard language model to accurately transcribe proprietary terms and other language that would not otherwise occur in the model, such as product names and standard terms used in nonstandard contexts.

    2. OOV requests must include a dictionary of terms and (optionally) their pronunciations.

      Learn more: Out-of-vocabulary (OOV)

  2. Updated or added the following language models to V‑Cloud:

    1. eng-us:callcenter

    2. eng-us:autodealership

    3. eng-gb:callcenter

    4. dut-nl:callcenter

      Learn more: Language model updates

1.9.5-2023.08.03

Updated V‑Cloud to version 7.5.0-2 of the ASR engine.

Updated the following language models:

  1. por-br:callcenter

  2. por-br:largevocab

  3. fre-ca:callcenter

  4. fre-ca:largevocab

    Learn more: Language model updates

1.9.5-2023.08.23

Updated V‑Cloud to version 7.5.0-2 of the ASR engine.

Important:

As of version 1.9.5-2023.08.23, all spa1 language models have been deprecated in favor of spa-us, and V‑Cloud redirects any request with spa1 specified to the equivalent spa-us model.

Updated or added the following language models:

  1. eng-za:insurance

  2. spa-us:voicemail

  3. spa-us:callcenter

  4. spa-us:largevocab

    Learn more: Language model updates

1.9.5-2023.10.18

Updated V‑Cloud to version 7.5.0-3 of the ASR engine.