Adjusting for audio
false (default), true, noise
Diarization is the process of recognizing distinct speakers on a single (mono) audio channel and segmenting detected speech into separate channels, which are identified in JSON output. Voci’s diarization capability is designed to do this for two speakers, typically a call agent engaged in a conversation with a client over the phone.
You should only set
Note: Redaction accuracy is marginally reduced when used in combination with
Diarization is a licensed optional feature.
The default for transcode is
Determines whether V‑Cloud should use its built-in decoders to convert incoming audio. When
MP3 files are not supported by V‑Cloud unless
Transcode functionality supports an extensive set of open audio formats. Submit your audio in a request to determine if the audio format is supported.
This option cannot be used with the truncate option. If