Adjusting for audio
Name |
Values |
Description |
---|---|---|
diarize |
false (default), true, noise |
Diarization is the process of recognizing distinct speakers on a single (mono) audio channel and segmenting detected speech into separate channels, which are identified in JSON output. Voci’s diarization capability is designed to do this for two speakers, typically a call agent engaged in a conversation with a client over the phone. You should only set
Enabling
The Note: Redaction accuracy is marginally reduced when used in combination with
diarize . Avoid diarization when using any of the redaction options for maximum redaction accuracy.Diarization is a licensed optional feature. |
transcode |
false, true The default for transcode is |
Determines whether V‑Cloud should use its built-in decoders to convert incoming audio. When MP3 files are not supported by V‑Cloud unless Transcode functionality supports an extensive set of open audio formats. Submit your audio in a request to determine if the audio format is supported. This option cannot be used with the truncate option. If |