Building and customizing
The next few sections discuss everything you need to know about creating and customizing applications. The mechanics of the Application Editor are presented first, followed by a description of best practices for building an application.
To access the application editor, select Applications from the Settings dropdown. Type the name of the application that you want to customize in the search bar. To open the application editor, click the blue and white gear icon () next to the application that you want to edit. This displays an application-specific version of the Edit Application screen:
Upload or download a JSON version of your application
Displays all users currently viewing the application
Select a category of this application to edit
Add speaker phrases (include phrases or exclude phrases) to your application
Upload or download lists of phrases for your application
Add filters to your application
Denotes leaf-level categories
Create a new category