Activity log
System administrators can use the Activity Log to view user activity and system events. Click Settings > Activity Log. The Activity Log screen displays:
Select any column heading to sort log entries according to the values in that column. Entries can be filtered by any or all of the following fields:
-
Filter results by Company, Organization, and User. Select a filter option from the dropdown menu for each entity type. Only one filter per entity type may be active.
-
Filter results by activity type or severity. Click the Filter by... button. The following Types and Severity levels display:
-
API — Operations made using the API to create, delete, or update values for companies, organizations, folders, and applications.
-
Application — Operations related to application summaries, processing, linking, and reprocessing.
-
Audio evaluator — File uploads made using the audio evaluator to check for file format support.
-
Callback — Warnings and errors that occurred during file callbacks.
-
Data management — File deletion events, whether files were deleted manually or automatically due to an organization's retention policy. Also includes low space warnings.
-
Login — User logins, logouts, and invalid login attempts. Only explicit user login and logout actions are captured, and not session timeouts that force a user logout.
-
Setting — Operations made using the UI to create, delete, or modify companies, organizations, folders, and applications. Also includes warnings created when file processing is paused due to invalid company server configuration.
-
System — Operations that start or check back-end and front-end services; check licensing status; or change the system to normal, read-only, and safe modes.
-
Update [deprecated] — Operations related to updating Elasticsearch records without transcript IDs.
-
Upload — File uploads made for initial transcription.
-
User management — Operations that create, verify, delete, or change the company, organization, or permissions associated with a user account.
-
Tag — Operations for adding or removing file tags.
Events of all types can be filtered by the following Severity levels:
-
Info — Operations that constitute basic system activity, such as user logins and logouts, file uploads, or company and organization updates.
-
Warning — Company processing limit notifications and issues that caused file processing to pause, such as invalid company configurations.
-
Error — Events that caused processing to fail altogether.
-
-
date — Filter results by the specified date and time range. Click the date range box, then use the calendars to find and click the beginning and end dates.
-
key word search — Filter results by the specified key words. Enter the search terms; results will update automatically as terms are entered. Key words are checked against the Company, Organization, User, and Message fields associated with an event.