Unit table
A unit represents a business unit for the client, and is the lowest reporting level in the Medallia application. What specifically a unit is varies widely by industry. Examples are:
- For a hotel chain, it would be an individual hotel
- For a retail chain, it would be an individual retail store
- For a call center, it could be an individual call agent, or it could be a team
Each unit has an ID, which is used for queries, as well as a name, which is used for displaying to the user. The unit also has an active/inactive state (e.g. a hotel or a store would become inactive after closing down).
Additionally, the unit may have any number of client-specific attributes. To discover which fields are available for a particular client, the following MQL query can be used:
Table description
DESCRIBE TABLE unit key | name | encoding |
unitid | Unit identifier | TEXT |
name | Unit name | TEXT |
active | Active | ENUMERATED |Sample query
SELECT unitid, name, active FROM unitResult
unitid | name | active |
Baltimore | Baltimore | yes |
Boston | Boston | yes |
Buffalo | Buffalo | yes |
Charleston | Charleston | yes |
Chicago | Chicago | yes |
Dallas | Dallas | yes |
Detroit | Detroit | yes |
Houston | Houston | yes |
Huntsville | Huntsville | yes |
Jacksonville | Jacksonville | yes |
Lake Havasu City | Lake Havasu City | yes |
Las Vegas | Las Vegas | yes |
Little Rock | Little Rock | yes |
Long Beach | Long Beach | yes |
Los Angeles | Los Angeles | yes |
Miami | Miami | yes |
Minneapolis | Minneapolis | yes |
Myrtle Beach | Myrtle Beach | yes |
New York Chinatown | New York Chinatown | yes |
New York Downtown | New York Downtown | yes |
New York Midtown | New York Midtown | yes |
New York Soho | New York Soho | yes |
New York Upper West Side | New York Upper | yes |
New York Uptown | New York Uptown | yes |
Orlando | Orlando | yes |
Pasadena | Pasadena | yes |
Phoenix | Phoenix | yes |
Portland | Portland | yes |
Princeton | Princeton | yes |
Sacramento | Sacramento | yes |
San Diego | San Diego | yes |
San Francisco | San Francisco | yes |
San Jose | San Jose | yes |
Savannah | Savannah | yes |
Seattle | Seattle | yes |
Syracuse | Syracuse | yes |
Tampa | Tampa | yes |
Trenton | Trenton | yes |
Washington DC | Washington DC | yes |