clearTid

TID is the unique identifier that gets assigned to each customer who visits your Touchpoints. You can programmatically clear the customer's TID by calling the following: clearTid(): Promise<MXOResult<null>>

Example of usage:

JavaScript
TypeScript
MedalliaMXO.clearTid() .then(mxoResult => { if (mxoResult.value && mxoResult.value.apiName) { // error case console.error(mxoResult.value) } else { // success case console.log("Tid is cleared") } }) .catch(error => { console.error(error) }) try { const {value} = await MedalliaMXO.clearTid() if (value && value.apiName) { // error case console.error(value) } else { // success case console.log("Tid is cleared") } } catch (error) { console.error(error) }
Note: This API removes tid from local storage only. For instructions on how to completely remove a user's data from Medallia Experience Orchestration, see our api documentation.