Utilization report
Important: The utilization report is a per-workspace report. Customers with multiple workspaces need to go through each workspace manually to get a tenant-level report.
The utilization report lets you view metrics about utilization across your production environment, including information about:
- Total utilization
- Number of interaction requests (by touchpoint)
- Number of structure API requests
Note: To learn more about what constitutes interaction usage per Medallia Experience Orchestration interaction licensing agreement, refer to the License utilization guide.
