MXO Data Adapters FAQs

What should an organization consider when using Data Adapters?

An organization should consider the following when using Data Adapters:

  • We provide a number of the out-of-the-box Data Adapters. Will these out-of-the-box Data Adapters allow you to access the data sources required to fulfil your business objectives?
  • Do you have existing, externally accessible, web services that will provide the type of information required?
    • How are they secured? For example, does your organization use OAuth, Basic-Auth, or another security mechanism?
    • Which data formats do your existing web services return ? For example, JSON or XML?
    • Can customer data be retrieved using a unique customer identifier?
  • If you do not already have have existing, externally accessible, web services that will provide the type of information required, can you provide them?

What if my organization requires a bespoke adapter?

If you think your organization may require a bespoke adapter, contact us direct. Be prepared to discuss the following information:

  • Your preferred security mechanism, such as OAuth or Basic-Auth.
  • The data formats you want to return, such as JSON or XML.
  • Can customer data be retrieved using a unique customer identifier?

What information should I give my Security department?

You may need to provide your security department with the following information:

  • Your organization are in complete control of what data you provide. MXO does not require access to PII data. Any data retrieved is for decisioning purposes only and is not persisted. It may, however, be cached in memory for performance purposes.
  • Data Adapters are read-only, requesting data from other systems or services.
  • All communication between MXO and your data sources is over https.
  • If required, we can provide the specific IP address ranges of our servers to enable further access restriction at your firewall level.