French (Canada) Call Center

Table 1. fre-ca:callcenter

Model ID

fre-ca:callcenter

Package Name

voci-langpack-fre-ca_callcenter-7.5.0-1.x86_64.rpm

Version

7.5.0-1

Last Updated

August 2023

Features Supported

Emotion, Gender, Redaction, OOV

Language

French

Region or Dialect

Canada

Acoustic Model

fre-ca

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.5+

Release Notes

Updated to support 7.5 and OOV.

Table 2. fre-ca:callcenter

Model ID

fre-ca:callcenter

Package Name

voci-langpack-fre-ca_callcenter-7.0.1-1.x86_64.rpm

Version

7.0.1-1

Last Updated

May 2022

Features Supported

Emotion, Gender, Redaction

Language

French

Region or Dialect

Canada

Acoustic Model

fre-ca

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.x

Release Notes

Improvements to overall accuracy.

Table 3. fre-ca:callcenter

Model ID

fre-ca:callcenter

Package Name

voci-langpack-fre-ca_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

November 2021

Features Supported

Emotion, Gender, Redaction

Language

French

Region or Dialect

Canada

Acoustic Model

fre-ca

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.x

Release Notes

Improved vocabulary and accuracy.

Table 4. fre1:callcenter

Model ID

fre1:callcenter

Package Name

voci-langpack-fre1_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

December 2020

Features Supported

Emotion, Gender, Redaction

Language

French

Region or Dialect

Canada

Acoustic Model

fre1

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.x

Release Notes

Deprecated model, use fre-ca:callcenter