Spanish (United States) Call Center

Table 1. spa-us:callcenter

Model ID

spa-us:callcenter

Package Name

voci-langpack-spa-us_callcenter-7.5.0-1.x86_64.rpm

Version

7.5.0-1

Last Updated

August 2023

Features Supported

Emotion, Gender, Redaction, OOV

Language

Spanish

Region or Dialect

United States

Acoustic Model

spa-us

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.5+

Release Notes

Updated to support 7.5 and OOV.

Table 2. spa1:callcenter

Model ID

spa1:callcenter

Package Name

voci-langpack-spa1_callcenter-7.0.0-1.x86_64.rpm

Version

7.0.0-1

Last Updated

November 2020

Features Supported

Emotion, Gender, Redaction

Language

Spanish

Region or Dialect

North America

Acoustic Model

spa1

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.x

Release Notes

Deprecated model.