Messaging
Send messages, organize categories, and track delivery events across your organization.
The Concierge messaging API lets you deliver communications to one or more recipients across your organization. With this suite, you can dispatch messages to contacts through specific channels, such as phone, email, WeChat, Facebook, or LINE, or target recipients dynamically using a set of matching conditions.
Beyond simple message delivery, you can append base64 encoded attachments, delay sending by a specified number of minutes, and configure automatic translations using ISO 639-1 language codes.
Base URL — https://api.zingle.me/v2
| Endpoint | Usage | Method |
|---|---|---|
| /services/{serviceId}/messages | Send a message to one or more recipients. | POST |
| /services/{serviceId}/messages /{messageId}/categories/{messageCategoryId} | Apply a specific category to an existing message, or remove a specific category from an existing message. | POST / DELETE |
| /services/{serviceId}/messages /{messageId}/categories | Define a list of categories for an existing message. | PUT |
| /services/{serviceId}/messages/{messageId} | Permanently delete a specific message from a service. | DELETE |
| /services/{serviceId}/events | Retrieve a list of messaging events associated with a specific service. | GET |
| /organizations/{organizationId}/events | List all events that belong to services in the organization. | GET |
| /services/{serviceId}/reports/status | Retrieve detailed delivery statuses for messages sent from a specific service. | GET |
