Glossary
Explore Medallia Documentation
Glossary Contents
N - R
Net Promoter Score (NPS)
Operational Customer Experience Management (OCEM)
Omnichannel
Opt-outs
OSAT
Outbound SSO
Overtalk
Personalization
Personally identifiable information (PII)
Personalized survey
Population (statistical)
Pump
Quarantine
Quotas
Raw invitation
Respondent
Response rate
Rewards
Role
list_altShow Contents
Last updated: February 13, 2024