Quantum Metric

Combine Digital with Quantum Metric to ensure surveys and recordings are automatically paired. Contact Medallia support to request this feature.

To enable Quantum Metric integration, complete the following steps:

  1. Enable the 'quantumMetricsEnabled' provision.

  2. Retrieve the host prefix from the customer. This comes before 'quantummetric.com' in the portal URL (e.g., https://medallia.quantummetric.com).

  3. In Postman, set onsite integrations for Quantum Metrics as follows:
    {

  "isEnabled":[{

     "source": "function",
     "param": "QuantumMetricAPI.getSessionID",
					"paramValue": null,
	      "predefinedArguments": ""		
				}],
				"integrationName":
	      "quantumMetrics",
				"parameters":[
					{
"source": "function",
"param": "QuantumMetricAPI.getSessionID",
"putIn": "sessionID",
"predefinedArguments": ""
			  	}
			]
			"constantParams": {
				urlPattern":
"https://<Host prefix>.quantummetric.com/#/users/search?ts=1month&autoreplay=true&replaysecond=-20&qmsessioncookie={0}"
				}
			}