Medallia GovCloud for Digital

Digital Feedback products and features authorized to run on Medallia GovCloud

Many Digital Feedback products and features are certified to run on Medallia GovCloud, a FedRAMP High authorized platform.


Status indicator	Meaning
done	Feature or product is available to run on Medallia GovCloud.
add_task	Requires client approval to set up or activate the feature under agency specific Authority to Operate (ATO).
close	Feature or product is not available

This list was last updated on 23 April 2025.

Digital Web

CDN for Agency Moderate ATO

Akamai — Only available for Customers seeking Moderate ATO within MGC Authorization Boundary (Rationale - Akamai CDN is only FedRAMP Moderate authorized) and cannot be offered at FedRAMP High Level.

CDN for Agency High ATO

Clients need to provide their own ATO or custom solution that needs to be discussed.


Feature		Status	Notes
Administration		done
	Surveys	done	All survey elements are available in GovCloud.
	Targeting	done	All targeting types are available in GovCloud.
	Translations (localization)	done
	Screen capture	close	Screen capture is not available in GovCloud.
	CSS customization	done
	Reusable fields	done
	Automation	done
	Advanced configuration	done
	Embedding Digital code on a website	done
	Property level access control	done
	Dynamic hybrid hosting	close
	Survey drafts	done
	Approver role	done
	EX browser extension	close
Integrations		add_task	Integrations are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.
Analytics solutions		add_task	Analytics solutions are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.


Feature		Status	Notes
Medallia Digital SDK		add_task	Requires client approval under agency specific Authority to Operate (ATO). APIs have FedRAMP authorization.
Administration		done
	Surveys	done	All survey elements are available in GovCloud.
	Targeting	done	All targeting types are available in GovCloud.
	Translations (localization)	done
	Screen capture	close	Screen capture is not available in GovCloud.
	CSS customization	done
	Reusable fields	done
	Automation	done
	Advanced configuration	done
	App Rating engagements	done
	Preview app	close
	Offline mode	done
	Survey drafts	done
	Approver role	done
Integrations		add_task	Integrations are customer-owned and approved when: Component is customer-owned. Integration is performed using available approved mechanisms. It is covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific integration requirements.
Analytics solutions		add_task	Analytics solutions are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.


Feature	Status	Notes
Digital Anywhere	close


Feature	Status	Notes
Digital Health Check	close


Feature	Status	Notes
Digital sandbox	close