Medallia GovCloud for Digital

Digital Feedback products and features authorized to run on Medallia GovCloud

Many Digital Feedback products and features are certified to run on Medallia GovCloud, a FedRAMP High authorized platform.


Status indicator	Meaning
	Feature or product is available to run on Medallia GovCloud.
	Requires client approval to set up or activate the feature under agency specific Authority to Operate (ATO).
	Feature or product is not available

This list was last updated on 30 June 2023.

Digital Web

Note: Legacy capability are NOT available on Medallia GovCloud with V2 integrations.

CDN for Agency Moderate ATO

Akamai — Only available for Customers seeking Moderate ATO within MGC Authorization Boundary (Rationale - Akamai CDN is only FedRAMP Moderate authorized) and cannot be offered at FedRAMP High Level.

CDN for Agency High ATO

Clients need to provide their own ATO or custom solution that needs to be discussed.


Feature		Notes
Administration
	Dashboards	Legacy capability, not available.
	Inbox	Legacy capability, not available.
	Reports	Legacy capability, not available.
	Modules	Legacy capability, not available.
	Surveys	All survey elements are available in GovCloud.
	Targeting	All targeting types are available in GovCloud.
	Translations (localization)
	Screen capture	Screen capture is not available in GovCloud.
	Users	Legacy capability, not available.
	CSS customization
	Reusable fields
	Real-time alerts for feedback	Legacy capability, not available.
	Automation
	Advanced configuration
	Embedding Digital code on a website
	Property level access control
	Dynamic hybrid hosting
Integrations		Integrations are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.
Analytics solutions		Analytics solutions are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.


Feature		Status	Notes
Medallia Digital SDK		Requires client approval under agency specific Authority to Operate (ATO). APIs have FedRAMP authorization.
Administration
	Dashboards		Legacy capability, not available.
	Inbox		Legacy capability, not available.
	Reports		Legacy capability, not available.
	Modules		Legacy capability, not available.
	Surveys		All survey elements are available in GovCloud.
	Targeting		All targeting types are available in GovCloud.
	Translations (localization)
	Screen capture		Screen capture is not available in GovCloud.
	Users		Legacy capability, not available
	CSS customization
	Reusable fields
	Real-time alerts for feedback		Legacy capability, not available.
	Automation
	Advanced configuration
	App Rating engagements
	Preview app
	Offline mode
Integrations			Integrations are customer-owned and approved when: Component is customer-owned. Integration is performed using available approved mechanisms. It is covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific integration requirements.
Analytics solutions			Analytics solutions are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.


Feature	Status	Notes
Digital Anywhere


Feature	Status	Notes
Digital Health Check


Feature	Status	Notes
Digital sandbox