Medallia GovCloud for Digital

Digital Feedback products and features authorized to run on Medallia GovCloud

Many Digital Feedback products and features are certified to run on Medallia GovCloud, a FedRAMP High authorized platform.


Status indicator	Meaning
	Feature or product is available to run on Medallia GovCloud.
	Requires client approval to set up or activate the feature under agency specific Authority to Operate (ATO).
	Feature or product is not available

This list was last updated on 23 April 2025.

Digital Web

CDN for Agency Moderate ATO

Akamai — Only available for Customers seeking Moderate ATO within MGC Authorization Boundary (Rationale - Akamai CDN is only FedRAMP Moderate authorized) and cannot be offered at FedRAMP High Level.

CDN for Agency High ATO

Clients need to provide their own ATO or custom solution that needs to be discussed.


Feature		Notes
Administration
	Surveys	All survey elements are available in GovCloud.
	Targeting	All targeting types are available in GovCloud.
	Translations (localization)
	Screen capture	Screen capture is not available in GovCloud.
	CSS customization
	Reusable fields
	Automation
	Advanced configuration
	Embedding Digital code on a website
	Property level access control
	Dynamic hybrid hosting
	Survey drafts
	Approver role
	EX browser extension
Integrations		Integrations are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.
Analytics solutions		Analytics solutions are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.


Feature		Notes
Medallia Digital SDK		Requires client approval under agency specific Authority to Operate (ATO). APIs have FedRAMP authorization.
Administration
	Surveys	All survey elements are available in GovCloud.
	Targeting	All targeting types are available in GovCloud.
	Translations (localization)
	Screen capture	Screen capture is not available in GovCloud.
	CSS customization
	Reusable fields
	Automation
	Advanced configuration
	App Rating engagements
	Preview app
	Offline mode
	Survey drafts
	Approver role
Integrations		Integrations are customer-owned and approved when: Component is customer-owned. Integration is performed using available approved mechanisms. It is covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific integration requirements.
Analytics solutions		Analytics solutions are customer-owned and approved when solution is: Customer-owned. Integrated using available approved mechanisms. Covered specifically under Customer ATO. Contact your Medallia representative to evaluate the specific requirements.


Feature	Status	Notes
Digital Anywhere


Feature	Status	Notes
Digital Health Check


Feature	Status	Notes
Digital sandbox