Manage the personally identifiable data for respondents and company employees

Data protection

Secure access using SSO, OAuth, and multi-factor authentication

Security

medallia-experience-cloud/authentication-required/access-required

Experience management platform that helps companies put customer and employee experiences at the center of their business

High-level overview of Medallia Experience Cloud features and functionality

Users, roles, units, branding, and other settings

To see all the content in this section, you must first authenticate from a Medallia application

Capture feedback across any digital channel: websites, apps, software applications, and connected devices

Custom-tuned ASR transcription, APIs, and analytics solutions for call centers serving many industries and languages

Improve conversion, sales, and loyalty across all your digital offerings

Capture, analyze and share media feedback content at scale to tell powerful stories and inspire better decision-making in your organization.

Orchestrate individualized experiences across all channels with real-time, next best experience

Keep customers and agents engaged from anywhere

Real-time insights from consumer transactions, visits, and surveys for a 360-degree view of the market, competitors, and customers

An end-to-end Behavioral Analytics solution that tracks, enriches and stores your events

Information not specific to any particular product

Company > Users > Users > Logon Restrictions

Users are prompted to enter a verification code after signing in

The period of time a user is connected to the service