Secure access using SSO, OAuth, and multi-factor authentication

Users can access Medallia Web reporting using a username and password. For security, most companies use the following methods for more secure access. Additionally, access to the Medallia Experience Cloud requires OAuth.

  • OAuth is an industry standard mechanism Medallia Experience Cloud uses to authorize limited access to its services and data. OAuth allows users, applications, and systems to grant access to resources without sharing personal authentication credentials like passwords.

  • Single sign-on (SSO) is a mechanism for automatically authenticating users when they access Medallia Experience Cloud.
    • SAML 2.0
    • Single identity provider (IdP)
    • Create, update, or just sign-in
  • Multi-factor authentication is a method for providing additional security for users who sign in with username and password.