medallia-experience-cloud/integration/trusted-connections/medallia-experience-cloud-ip-addresses-and-host-names

Medallia Experience Cloud IP addresses, hosts, and TLS support

Trusted connections

Language-agnostic, web-based APIs for accessing Experience Cloud data

APIs

Custom bridge for messages between Conversations and third-party systems

Custom channel adapter

IP addresses and host names of Medallia Experience Cloud data centers.

Medallia Experience Cloud IP addresses and host names

medallia-experience-cloud/authentication-required/access-required

Experience management platform that helps companies put every experience at the center of their business

Medallia Experience Cloud

Integrations > Security > Survey Authentication

Survey authentication

Integrations with other systems, apps, and sandboxes, and using APIs

Integration

Medallia Concierge

Medallia Developer Portal

Medallia Documentation

Capture feedback across any digital channel: websites, apps, software applications, and connected devices

Medallia Digital Feedback

Gather consumer insights through online surveys, ranging from one-off surveys to sophisticated research campaigns

Medallia Agile Research

Improve conversion, sales, and loyalty across all your digital offerings

Digital Experience Analytics

Capture, analyze and share media feedback content at scale to tell powerful stories and inspire better decision-making in your organization.

Medallia Video

Keep customers and agents engaged from anywhere

Agent Connect

Orchestrate individualized experiences across all channels with real-time, next best experience

Medallia Experience Orchestration

Build a holistic customer-experience strategy with the leading cloud solution

Mindful

Drive innovation and improvement across the organization with employee crowdsourcing

Medallia Ideas

Automatic speech recognition text-to-speech transcription for call centers supporting many industries and languages

Voci

Real-time insights from consumer transactions, visits, and surveys for a 360-degree view of the market, competitors, and customers

Sense360

Information not specific to any particular product

Medallia Company

Glossary

TLS support

Accessing the Experience Cloud API hosts associated with your company's instance

API hosts

API sandbox

Authenticate APIs with OAuth

Make an API call using the access (bearer) token

Medallia Experience Cloud API call limits and restrictions

API restrictions and limits

Query API

RESTful APIs

Speech API

Speech-to-text API

Introspection API

Communications between Medallia Conversations and the custom adapter require authentication

Adapter authentication

Adapter requirements

Sending delivery-status messages to Medallia Conversations.

Delivery-status receipts

Notify the channel provider that the conversation is finished.

End of conversation

Forwarding customer messages to Medallia Conversations.

Inbound message

List all conversations available to the custom adapter

List conversations

Send a Medallia Conversations message to the respondent.

Outbound message

Customer profile data are supplied by the channel service to be recorded and stored with the conversation data.

Profile data

Start a conversation with the respondent.

Starting a conversation via API

A typing signal is a UX element telling the recipient that there is a delay in the response.