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Voci

Voci Contents

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  • Voci ASR

  • Voci ASR solutions

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    Legacy Voci products

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      Direct-to-Transcript (DtT)

      • Direct-to-Transcript

  1. Voci
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  3. Legacy Voci products
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  5. Direct-to-Transcript (DtT)
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  7. Direct-to-Transcript

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Direct-to-Transcript

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Deployment with OrecX

The sections in this guide detail the Direct-to-Transcript installation process as outlined below:

  1. Installing and Configuring Access to Software Repositories

  2. Installing OrecX Audio

  3. (Optional) Installing OrecX Web

  4. Installing Voci Adapter

  5. Configuring OrecX Audio

  6. Configuring Voci Adapter

  7. Sending Utterances and Transcripts

Important: The topics discussed in this guide assume you have a CentOS 7 system, V‑Blaze, and an OrecX license.

Last updated: November 5, 2024

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