Welcome
Welcome to Medallia Documentation. Click the Medallia Documentation logo in the upper left to get started.
Known issues
All pages have new web addresses; old bookmarks do and will not work.
Some content is still moving around, though we hope to minimize changes, as such, new bookmarks may change.
Context-sensitive links from Medallia Admin Suite, Medallia Setup, Medallia Knowledge Center, and others only work when you have previously authenticated (sign-in); they do not trigger the authentication process.
Downloads and some text file links are not working. As a workaround, right-click on the link and choose Download from browser contextual menu.
Fixed issues
Images do not "expand" when clicked.
Search results are not optimized (sometimes you may have to scroll through pages to find the best-match).
Initiating a search pre-selects the Medallia Product for the documentation you are currently viewing, which is intended. However, if you initiate a search from this Welcome page, the filter is set to Authorized and you have to manually select the product you want to search, or you have to uncheck Authorized.
Documentation search is not available in Medallia Knowledge Center.
Feedback link not available.
The expiry on a sign-in is now correctly set to 30 days instead of length of browser session. This will take effect the next time you authenticate to the site.
Videos are not loading.
Text file links are not working.
Historical release notes are not available for some products (namely Medallia Experience Cloud).
