A request to delete multiple objects was made to the /config API, but the multi=true parameter was not specified

A request to delete an object that contains other objects was made to the /config API, but the tree=true parameter was not specified

The ElasticSearch server returned results based on your call to the /search API, but those results could not be converted into the output format used by the V‑Spark API for this call

Any V‑Spark API that accepts JSON content does a check to determine the validity of any JSON content that is POSTed, and returns this error if the JSON is not valid

The /search was called with an output option other than count , details , summary or zip

A request to upgrade an application was made, but the specified application is based on a template that no longer exists in V‑Spark. You will have to delete and recreate the application.

The command syntax used in a /search API call is incorrect, or the ElasticSearch server is not available.

The /request API returns a 400 in cases when the authentication token that is required to access V‑Spark is missing or invalid, or when S3 authentication information is invalid. The error text differs based on the cause of the error, and helps identify the cause of the problem:

Bad request

Content is being submitted via the S3 protocol and the S3 key information that is required to access a given bucket was invalid or was not provided.

Missing "token" field

No authorization token was provided in your call to the /request API.

Invalid token was provided

The authorization token that was used in your call to the /request API is not correct.

The /transcribe API returns a 402 in response to attempts to exceed the usage models that are associated with the V‑Spark instance that you are running on:

Usage Limit is reached

You have reached the size limit of the amount of audio data that you are licensed to process. To increase that limit, contact your Voci sales representative or send email to Voci product support (support@vocitec.com).

The /transcribe API returns a 404 in response to multiple errors. The error text differs based on the cause of the error, and helps identify the cause of the problem:

Company not found

V‑Spark can look up the name of the company that you are using based on the value that you passed for the ORG_SHORT parameter. The value that you specified for this parameter is incorrect.

Folder folder-name not found

The folder that was passed as a parameter does not exist or cannot be accessed.

Organization organization-name not found

The organization whose short name was passed as a parameter does not exist or cannot be accessed.

The /transcribe API returns a 406 in response to errors where the data that it is POSTing is not acceptable to its client, the V‑Spark server. The error text differs based on the cause of the error, and helps identify the cause of the problem:

File size is too large. File should be smaller than LIMIT

The size of the uploaded file is larger than the displayed LIMIT. This limit is configurable via the transcribe_api_upload_limit configuration variable, so the text of this error may vary.

The /transcribe API returns a 500 in response to serious internal errors that reflect a hardware, software, or configuration error on the system where V‑Spark is running. Contact Voci product support (support@vocitec.com) for assistance in identifying and resolving the problem.

The /request API usually returns a 400 in cases when the authentication token that is required to access V‑Spark is missing or invalid. The error text differs based on the cause of the error, and helps identify the cause of the problem:

Auth token doesn't match

The authorization token that was used in your call to the /request API is not correct.

Request not finished

The results that you requested are not yet available.

The /request API returns a 404 in response to multiple errors. The error text differs based on the cause of the error, and helps identify the cause of the problem:

Company not found

V‑Spark can look up the name of the company that you are using based on the value that you passed for the ORG_SHORT parameter. This error means that the value that you specified for this parameter was incorrect.

No file types were specified

The default JSON output format was disabled in your call to the /request API, but you did not enable another format ( mp3 or text )

Organization organization-name not found

The organization whose short name was passed as a parameter does not exist or cannot be accessed

RequestFile not found

This message indicates a problem communicating with the database that is used by V‑Spark. Retrying the operation should succeed. If you continue to see this message, contact Voci product support (support@vocitec.com).

RequestId not found

The request ID that was passed as a parameter does not exist. Check for typographical errors if testing the /request API call from the command line, or check your application code to ensure that you are storing and using a valid request ID.

The /config/folders API returns a 400 in cases when the configuration being set via the update is invalid. The error text differs based on the cause of the error, and helps identify the cause of the problem:

Folder [folder name] is disabled due to company-level policies

You are attempting to resume processing of a paused folder, but that folder cannot be resumed because it has been disabled. Usually, this is because the folder was paused due to company limit hours being met.