Click Settings > Folders to manage folders with the Monitored Folders list, a sortable table of all folders that updates every minute. Use the Company and Organization breadcrumb dropdowns to view folders associated with those entities. The following example shows the Monitored Folders page and lists its functionality:

1. Refresh the ASR Server fields for all folders.

2. Search all folders. Search terms are queried against the text of data fields shown on the Monitored Folders page.

3. Add a new folder.

4. Edit the folder's configuration settings or View the folder's analytics reports and individual audio records on the Dashboard.

5. Shows ASR processing status. A green circle indicates that the folder has successfully processed files. A black circle indicates that it has been more than one month since the folder last processed files. Hover over the indicator to display the time at which the last file was successfully processed.

6. Shows the folder's ASR server name and authorization status. A green Connected icon indicates an active, authorized connection. A red Failed icon indicates that connection or authorization failed.

7. Pause or Resume file processing for all files in the folder.

8. Show processing logand ASR status for the folder.

9. Upload audio, metadata, or transcript files to the folder, or Download a zip archive of audio, metadata, and transcript files in the folder.

10. Delete the folder.